Yunlin‘s Schweitzer - Juey-Jen Hwang became the medical beacon of Yunjia Plain

By Chen Yixuan
Photo By Xu Yuting

Respect , integrity, and teamwork

During his nearly 12 years as the president and vice president of the Yunlin Branch of National Taiwan University, Juey-Jen Hwang was committed to bridging the medical gap between urban and rural areas in Yunlin County, providing villagers with "medical services for urgent, severe, difficult, and rare diseases", and greatly improving the medical level of Yunlin. He expressed his gratitude for the contribution of Flip Yunlin Medical, and called Huang Ruiren "Yunlin Schweitzer".

Speaking of the concept of hospital management, Juey-Jen Hwang, director of the Yunlin Branch of National Taiwan University Hospital, said frankly that the three main directions are "respect and care, integrity and integrity, and teamwork".

Seamless teamwork, Zero transfer of major trauma

Yunlin County was once announced by the Ministry of Health and Welfare as an area with insufficient emergency medical resources. Coupled with the top three elderly population in Taiwan and low household income, various congenital unfavorable factors have resulted in uneven distribution of medical resources and chronic diseases. In addition, the lack of adequate support for primary medical care; Juey-Jen Hwang, after taking over as the director of the Yunlin Branch of National Taiwan University Hospital, played the concept of "making good use of the power of science and technology to find answers to medical problems", and led the team of the Yunlin Branch to develop a series of rural areas. Acute and critical care resource integration and innovative services, established innovative service processes that were not available in the past, and assigned Vice President Ma Huiming to supervise with full authority, successfully overcoming geographical limitations and insufficient physician manpower, and developing telemedicine care models, such as "Douliu Double Star Regional Joint Defense", "Douliu Double Star Regional Joint Defense", " Anxin Yunlin e-Hospital Joint Prevention, "Smart Remote Wound Care", "External Real-time Monitoring of High-risk Neonates", "Remote Group Assistance for Heart Screening of Children in Remote Areas", etc.

As the only severe emergency responsibility hospital in Yunlin, emergency beds are full every day. When a patient with major trauma comes, is about to go into shock, and has to enter the surgery room, the intensive care unit has no beds, Surgeons are afraid to operate.

Under the concept of giving patients a chance to live, Juey-Jen Hwang began to promote "surgery first, then find a bed". Senior nurses would count the beds before going to the night shift every day. Which patients are relatively stable, and if they need a bed in the emergency tonight, they can be dispatched immediately. .

And where will this "dispatchable" patient be sent? Huang Ruiren said that if he was transferred to a general ward, it would temporarily increase the burden on nursing staff. Therefore, I first transferred to the recovery room of the surgery room, and the nurse on duty of the rapid response team served as the main nursing nurse. This system worked very smoothly. On average, only two beds need to be adjusted every day, which will not cause a burden. Most of the time Just schedule a bed.

Juey-Jen Hwang proudly said that this system is also the first of its kind in Taiwan, relying on the operation of the team of colleagues in the emergency and intensive care units. Since the implementation of this system, the number of patients with major trauma to the emergency department has been zero transfer, which is quite successful.

Integrity, Find medical value in service

Furthermore, Dr. Juey-Jen Hwang also attaches great importance to the personality traits of doctors. He believes that a good doctor must be integrity. Doctors cannot provide patients with unnecessary medical treatment, unnecessary examinations, and unnecessary operations in order to make money. This is a serious problem. It violates the core values ​​of the National Taiwan University medical system and the original intentions of doctors.

For him, integrity means that no one can obtain improper benefits and damage the reputation of the hospital through illegal acts. Integrity is to be honest with colleagues in the hospital and gain the trust of others, rather than deceive and gain trust from others, conceal from others, and cover up the truth. In the hospital team, Dr. Juey-Jen Hwang also leads by example and respects everyone's ideas, because as the "captain" of the team, you must respect others first, and then everyone will be willing to follow and move towards a common goal.

Juey-Jen Hwang believes that there are three points: "Enough medical knowledge, good medical technology, and good communication between doctors and patients." Safe and efficient processes to ensure quality medical services. In the same way, all colleagues in the hospital can uphold the spirit of professionalism and dedication to "perform their duties". Everyone works together to pursue excellence. This is the meaning of the existence of Yunlin Branch.

Respect and care to become a medical beacon in Yunjia Plain

Juey-Jen Hwang emphasized the hospital's culture, which is "respect and care". Carefulness and patience are related to the skill of a medical practitioner. Empathy has nothing to do with professional ability, but is related to what kind of doctor you are willing to become.

He claims to be a doctor who can not only see the patient's illness, but also feel the pain of the patient. Physicians give patients not only disease treatment, but also comprehensive care of body and mind that "sees the disease like a family". Although facing the medical environment where disputes are often heard, the sincere dedication of doctors will definitely make family members or patients feel.

In a critical situation, physicians should remain calm and respect others. Juey-Jen Hwang said that some novice physicians need to practice many times in the process of learning, and the supervisor should use patient guidance from the heart. If the content of the job cannot be adapted, more adjustments can be made. Staff, from cleaning staff to security guards, each colleague is the most important part of the hospital. The key is to help everyone find the most suitable seat.

The original doctor wanted to leave after staying in Yunlin for less than two years, but Juey-Jen Hwang knew good people, created a high-quality environment, and led the team to find the value of practicing medicine in the process of service. Now, of the 206 attending doctors, more than 200 doctors remain in Yunlin. In five years, the proportion is as high as 55%, and they are not local people, but they buy a house locally and regard a foreign land as their hometown.

He encourages colleagues to participate in club activities, and promotes many dynamic and static clubs, so that colleagues can cultivate self-interest in their spare time, and can also gather the centripetal force of the team.

Finally, Juey-Jen Hwang looked forward to not forgetting the original intention and striving to fulfill his responsibilities and ideals on the way to the holistic care medical center in the future. He also hoped that the Yunlin Branch would take protecting the health of Central Taiwan as its mission, become a medical beacon in the Yunjia Plain, and continue to take care of the villagers. healthy.

繁體中文版 : 雲林史懷哲－黃瑞仁 成為雲嘉平原醫療燈塔