The 2022 Excellence Bank Evaluation, 18 Banks Contrary to the Trend and Reached Achievements

By Chen Yixuan

The 2022 Bank Excellence Awards will be held at Le Méridien Taipei on 9/6. The guests present on the day included Cai Fulong, secretary of the Financial Supervision and Administration Commission, Lin Dingpeng, the publisher of Excellence Magazine, and Xu Banghao, the president. A total of 18 banks were selected this year, and Cai Fulong, the director secretary of the Financial Supervision and Administration Commission, encouraged each bank to continuously improve service quality and create industrial value for the sustainable operation of the banking industry.

In recent years, despite the volatile global environment and more challenging financial markets, Taiwan's banking industry has performed relatively well. In addition to the stable domestic lending business, the return of overseas funds and the government's encouragement of public consumption have become the main drivers of profit growth.

Lin Dingpeng, publisher of Excellence Magazine, said that the evaluation of the Banks of Excellence is based on the advantages of each bank, allowing them to communicate with each other to achieve the effect of healthy competition, and also hope to promote a more stable and prosperous society.

Lin Dingpeng also specifically mentioned that in response to the epidemic, contactless payment business opportunities have continued to increase. The marketing apps of various channel operators all have banks playing an important role in cash flow, creating scenario finance that can be integrated into customers' daily lives. Therefore, more and more banks require to bind credit cards or accounts to gain customer loyalty. By gaining insight into user transaction data, they can create a diversified financial ecosystem, integrate into people's food, clothing, housing, transportation, entertainment, and entertainment, and create more business opportunities. The financial industry's budget for investing in digital finance is increasing year by year, and information security and supervision technology are the ones that invest the most resources in technology. With the surge in the number of online transactions, it is hoped that the banking industry needs to strengthen information security protection and implement the guidelines of the competent authorities, so that safe and convenient financial services will not be interrupted.

Cai Fulong, the chief secretary of the Financial Supervisory Commission, first expressed his affirmation and thanks to Excellent Magazine for its long-term attention to the development of the financial industry and the diversification of commodities. In the future, the Financial Supervisory Commission will also take concrete actions to support relevant media activities, hoping to improve the efficiency of the banking industry through healthy competition. Cai Fulong emphasized that the popularity of digital finance has made banking services unrestricted, and the public has higher and higher requirements for the banking industry. In addition to enhancing service quality, the Financial Supervisory Commission will promote relevant financial services in the future, review relevant policies in a timely manner, and safeguard the rights and interests of the public. , continue to enhance the sustainable operation and industrial value of the banking industry. Cai Fulong mentioned in particular that as of the end of July, the Financial Supervisory Commission’s statistics showed that the balance of domestic banks’ loans to small and medium-sized enterprises reached more than 9.6 trillion yuan, and domestic banks’ loans to six core strategic industries reached more than 6.7 trillion yuan. , the banking industry is of great help to the country's industrial development.
The Financial Supervisory Commission expects to promote a number of policies in the future, and also hopes that the banking industry will continue to move towards financial innovation and provide people with warm and safe financial services.

Excellence magazine commissioned the "Shixin University Public Opinion Research Center" to conduct an online survey of "2022 Excellent Bank Ratings". This survey is aimed at ordinary people over the age of 20 in 22 counties and cities across the country. , private banks and 29 foreign and mainland banks' branches in Taiwan are divided into three categories: financial holdings, non-financial holdings, and foreign investors. It is hoped that through a detailed online survey, the characteristics of Taiwan's banking industry will be presented, and the public will be able to understand high-quality banking teams. This year, the financial industry has shaken off the impact of the epidemic and has grown against the trend. A total of 18 domestic and foreign banks have won the highest awards. Excellence magazine has held competitions related to banking, securities, investment trust, insurance and other related competitions for many years. The winners are all blue-chip companies with strong strength and obvious performance. I hope that the list of winners can become a reference material for readers to choose banks.

List of winners of "2022 Outstanding Bank Awards"

Financial control
Cathay United Bank Best Brand Image Award
Taishin Bank Outstanding Best Wealth Management Award, Outstanding Best Multi-Product Award
Wing Fung Bank Outstanding Best Green Finance Achievement Award, Outstanding Best Innovative Service Award, Outstanding Best Customer Recommendation Award
Shin Kong Bank Outstanding Best Digital Financial Services Award, Outstanding Best Polytechnic Team Award
Cooperative Treasury Outstanding Best ESG Sustainability Award, Outstanding Best Social Inclusion Award
Bank of Taiwan Outstanding Best Product Trust Award, Outstanding Best Service Quality Award
First Bank Outstanding Best New Southbound Contribution Award, Outstanding Best Trust Finance Award

Non-financial control
Far East Bank Outstanding Best Brand Image Award, Outstanding Best Wealth Management Award, Outstanding Best Social Good Award
Changhua Bank Outstanding Best Digital Financial Services Award, Outstanding Best Green Finance Achievement Award
Land Bank Excellence Best Sustainability Award
Taichung Bank Outstanding Best Customer Recommendation Award, Outstanding Best New Southbound Contribution Award
Taiwan Enterprise Bank Outstanding Best SME Service Award
Shanghai Commercial Bank Outstanding Best Service Quality Award
King Road Bank Excellence Best Internet Banking Award

foreign bank
DBS Bank Outstanding Best Brand Image Award, Outstanding Best Sustainability Award
HSBC Outstanding Best Wealth Management Award, Outstanding Best Customer Recommendation Award
Citibank Outstanding Best ESG Sustainability Award, Outstanding Best Diversified Product Award
Standard Chartered Bank Outstanding Best Digital Financial Services Award, Outstanding Best Polytechnic Team Award

繁體中文版 : 2022卓越銀行評比 18家銀行逆勢成長再創佳績